Salesforce AI

Joyce Kay Avila

Language: English

Published: Sep 11, 2025

Description:

AI is transforming how businesses connect with customers, streamline operations, and drive growth--all within the Salesforce ecosystem. This book is a comprehensive guide to leveraging Salesforce's AI capabilities, from out-of-the-box tools to fully customized solutions. Designed for Salesforce developers, architects, administrators, and consultants, this book provides a step-by-step approach to implementing AI that enhances decision-making, automates processes, and personalizes customer experiences. Whether you're building predictive models, deploying AI-driven chat experiences, or embedding automation into Salesforce workflows, this book equips you with the skills to create AI-powered solutions that scale.